• Goods and Service — All Rights Reserved — Neighbourhood Goods — 22 Odgers LN, Civic, Canberra City — Goods and Service — All Rights Reserved — Neighbourhood Goods — 22 Odgers LN, Civic, Canberra City —
  • Goods and Service — All Rights Reserved — Neighbourhood Goods — 22 Odgers LN, Civic, Canberra City — Goods and Service — All Rights Reserved — Neighbourhood Goods — 22 Odgers LN, Civic, Canberra City —

Shipping & Returns

01. Terms of service

By using WWW.CHURCH.XYZ, you agree to our Terms of Use. These Terms may change or updated at any time so please check back regularly. If you do not agree with these terms and conditions then you are not authourised to use this website.

CHURCHBMD is not liable for any losses or damages caused by this website or any website linked to or from this website.

We do not represent or warrant that the information on our website is accurate and we reserve the right to correct any errors or omissions, and to change or update any information without prior notice.

We reserve the right to refuse any order without giving reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received. Once your refund is actioned by us please allow 3-5 working days for the funds to be available again in your account.

Whilst all care is taken when inputting data, pricing and product availability on the website, in the event a product is listed at an incorrect price or with incorrect information due to typing or data error, Lo-Fi shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.

In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this. And await your response to proceed, change or cancel your order.

02. Product Availability

WWW.CHURCH.XYZ will endeavour to ensure that the web site does not have any problems and that goods displayed are available. However it cannot guarantee the availability of the website or that any goods on the site are in stock or available. In the event that your ordered items are out of stock we will notify you as soon as we can.

03. Warranty

Warranty will be dealt with on a case by case basis. As a general rule, all products are covered with a 30 day warranty for any manufacturing faults, which covers any component or structure of the item being faulty, or not as described. Pictures will be required prior to any Return Authorisation can be issued.

CHURCH BMD will not be responsible for any faults or damage caused by misuse or failure to follow care instructions.

04. Cancellations

If you wish to cancel an order, please contact us immediately at info@church.xyz, orders can only be canceled if CHURCHBMD is contacted prior to shipping. Thereafter, customers must follow the Returns policy.

05. Fraud Protection

Once an order has been placed, we reserve the right to request from the customer an email of a scan or photo of a government-issued photo ID or a utility bill (Phone, Electricity, Gas etc) and the front and back of your credit card in order to confirm the payment method and shipping address to be legitimate to the person placing the order. If we deem the documents supplied to be sufficient, your order will be processed.

06. Product Images

Please note that colours on our website will vary slightly depending how your monitor is calibrated. We do our very best to make sure all our images are true to the actual product you are purchasing but we cant guarantee a perfect match every time due to almost limitless variations in home monitor set ups.

07. Returns Policy

In the event that you are unhappy with you purchase. CHURCHBMD only accepts exchanges on items that are in 100% original condition (In the condition you received your item(s). Meaning, new, unworn, unwashed, and in resellable condition.  CHURCHBMD only accepts exchanges within 7 business days of receiving your order.  Exchanges out side of this time will not be accepted.  We do not offer refunds if you simply change your mind, or the item does not fit, in this event, we can offer an exchange for another size or item, or a credit to use at a later date.

Please note, all returned items will be inspected by customer service staff before being approved for exchange.  Any returned items received that are deemed unsatisfactory, meaning, not in 100% new / original / unworn / unwashed / undamaged condition will not be accepted, and will be sent back to your at your own expense.  So please take extra care with any items you with to return.

To organise a return, please contact info@church.xyz  (within 7 days of receiving your order) and you will be contacted with for further information, and a return authorisation number.  Only at this point may you return your items(s) to CHURCHBMD.  Any returns sent without prior contact and authorisation from CHURCHBMD will be returned to sender.

All returns are at the expense of the customer.  You will be required to cover both the postage cost to CHURCHBMD, and back to your address.  For returns within Australia, we recommend sending an suitable size self addressed empty / pre-paid Australia Post with your return item to ensure the the quickest return possible.  CHURCHBMD is not responsible for any item that is lost or damaged whilst in transit, so we recommend you use registered post.  If you are located in The ACT, you can bring any return in store, but you must follow the same steps above in contacting a CHURCHBMD customer service member to organise your return authorisation.

No returns can be accepted on sale items. All sales on Sale or Discounted items are final and cannot be returned.

Attn: CHURCHBMD Online Returns

22 odgers lane,

Canberra city, 2601

ACT, AUSTRALIA

08. Received a damaged item?

If any items you receive is damaged or defective in any way, please contact us at info@church.xyz as soon you discover the fault (Please provide detailed photos of the fault where possible).

CHURCHBMD will try the best to replace the product, in the event a replacement product is unavailable, you will be compensated with a credit or refund.

We will endeavour to help you find the right size in your item, or in the event an alternative size is unavailable, you will be given a Credit to the value of your purchase which can be put towards any products in store or online.

  • Goods and Service — All Rights Reserved — Neighbourhood Goods — 22 Odgers LN, Civic, Canberra City — Goods and Service — All Rights Reserved — Neighbourhood Goods — 22 Odgers LN, Civic, Canberra City —
  • Goods and Service — All Rights Reserved — Neighbourhood Goods — 22 Odgers LN, Civic, Canberra City — Goods and Service — All Rights Reserved — Neighbourhood Goods — 22 Odgers LN, Civic, Canberra City —